Scheduling Rides
Call (217) 762-7821 at least one business day prior by 12:30 pm to schedule your ride.
For demand response public transportation routes, Piattran does not have bus stops, but instead picks you up and drops you off at your pre-arranged destination.
We request 1 business day advance reservations. However, if space and time is available we will accommodate same day requests.
To keep our services affordable, we try to accommodate as many requests as possible. Therefore, we ask all of our riders to be ready 15 minutes prior to their pickup time, and to allow for our buses to run 15 minutes behind schedule pickup times. Please be aware that we are public transportation and as such cannot guarantee arrival or departure times although we make every conceivable effort to meet your scheduled needs and requests.